We provide true benefit solutions, going beyond product offerings, to help your company design the right benefit package.

Payroll services customized to your unique needs, from tracking employee time to creating managerial reports.

Let us help you navigate the complex landscape of managing and controlling employee cost.

Strategic Business Services

We are an independent agency representing more than 50 insurance carriers who specialize in all forms of employee benefits. By marketing your organization to so many insurance carriers, we provide you with access to the most attractive benefit packages at the most competitive rates.

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Why choose us?

Who we are

Strategic Business Services is a human resource outsourcing firm specializing in employee benefits, human resource administrative services, and payroll services. Our strategy starts with identifying clients’ needs so we may develop and implement innovative programs. Our promise to clients is to provide superior customer service. We continuously review our programs to ensure we are meeting our client’s goals. We are committed to providing the most current information needed to make the best decisions about employee programs.

Our service model

At Strategic Business Services, the focus on customer service. Each client has a dedicated team that is responsible for maintaining total client satisfaction. Examples of what you can expect from your service team:

  • Annual, quarterly or monthly onsite enrollment and education meetings.
  • Question and answer sessions for new or current employees and spouses as requested.
  • Assistance with claims issues, benefit plan questions, explanation of benefits (EOB) questions.
  • Advocates on behalf of a member during claim disputes – one account manager for your employee via phone, email or in-person meetings.
  • Accurate processing for enrollment, new hires, terminations or changes.
  • Guidance about FMLA, HIPAA, COBRA, Medicare, and other mandates that may affect your organization.
  • Client web portal for enrollment and claim forms specific to your group benefits.
  • Client web portal for Plan summaries certificates and member inquiries.
  • Research, reconciliation and auditing of employer billing questions, adjustments and errors.
  • Assistance during collective bargaining negotiation.

Our core values

Relationships – You’re more than just a transaction to us and we’re as invested in your company’s success as you are. Relationships are the community we build, nurture and keep.

Community – It is important that our company not only serves our clients but our community as well. Our partners and staff are all involved in giving back to the central Ohio community.

Innovation – We strive to move the insurance experience forward for our clients, partners and community. We do this through leading edge technology and sophisticated creative thinking.

Education – We educate our clients to empower them with the knowledge they need. We want to give you valuable information through a variety of resources to help you make informed healthcare decisions.

These new costs represent a tremendous savings – and we couldn’t have done it without you! As always, you are what customer service is all about.Jack SableOwner, Kingsley Compression